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FinTech

Soliq · Document AIDocument AI for KYC: minutes, not days

A digital lender cut KYC turnaround from 4–7 days to 12 minutes with a Soliq document-AI pipeline: 99.4% accuracy, 81% less manual review.

NDA-safe excerpt50k → 300k apps/month14 weeks
Outcomes
12 min
KYC TAT
from 4–7 days
−81%
Manual review volume
99.4%
Extraction accuracy
300k+
Apps/month capacity
76%
Auto-accept rate
14 wks
Time to production

A stylised excerpt of the production UI.

Challenge

The problem we walked into.

KYC documents arrived in 23 formats from 18 source bureaus. Manual reviewers (three teams, eight hours/day, 27 reviewers) kept up but cost ₹X/application and bottlenecked at 50k apps/month. Volume target: 200k/month within 6 months.

Approach

How we attacked it.

  1. 01

    Document classification first: route each file to a specialised extraction model.

  2. 02

    Layout-aware extraction (PAN, Aadhaar, payslips, bank statements, address proofs, employment letters).

  3. 03

    Confidence scoring per field. > 0.96: auto-accept. 0.85–0.96: light human review. < 0.85: full review.

  4. 04

    Cross-document consistency checks (name across PAN/Aadhaar/payslip; address across utility/bank).

  5. 05

    PII redaction before any log enters our pipeline; on-prem deployment for production workloads.

  6. 06

    Continuous eval set; quality drift alarmed within 24 hours.

Stack

The tools, picked deliberately.

SoliqOn-prem GPUs (NVIDIA L40S)Triton Inference ServerpgvectorPaddleOCR + LayoutLMPostgresCustom QA console
The eval discipline alone justified the engagement. Other vendors gave us a demo and walked away; Techliphant set us up to run this ourselves.
Ho
Head of Risk Engineering
Digital lender

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Document AI for KYC: 12 min TAT, 99.4% accuracy · Techliphant