Selected work

Selected case stories.

A representative sample of work across AI, ERP, CRM, mobile and cloud engagements. Many of our case studies are under NDA; these are the ones we can talk about.

Retail & E-Commerce NDA-safe excerpt

From 41% to 89% first-contact resolution in three months

A global D2C brand fielding 60k support conversations a month replaced six tools with one Soliq-grounded support copilot, lifting FCR 48 points without losing a single edge case to hallucination.

First-contact resolution: 89%
Cost per ticket: −74%
CSAT: +12 pts

6 languages · 60k conversations/monthView case

Dairy & Agriculture NDA-safe excerpt

Custom dairy ERP · Soliq

Dairy cooperative rollout: 280 collection centres, zero downtime

A 4-district dairy cooperative replaced paper-based milk collection across 280 centres with an offline-first custom build. Farmer payouts cycle dropped from 14 days to under 5, with Soliq predicting yield anomalies in the background.

Centres live: 280+
Time to first centre: 6 wks
Payout cycle cut: −68%

4 districts · 280 centresView case

Mining & Quarrying NDA-safe excerpt

Custom mining ERP · Soliq

Stone-crusher operations: weighbridge to dispatch, fully digital

Three quarry sites went from paper-tape weighbridge slips to a fully digital ops platform: royalty errors fell 96% and crusher uptime rose 14%, with Soliq driving predictive maintenance.

Crusher uptime: +14%
Dispatch cycle: −32%
Royalty errors: −96%

3 quarriesView case

FinTech NDA-safe excerpt

Soliq · Document AI

Document AI for KYC: minutes, not days

A digital lender cut KYC turnaround from 4–7 days to 12 minutes with a Soliq document-AI pipeline: 99.4% accuracy, 81% less manual review.

KYC TAT: 12 min
Manual review volume: −81%
Extraction accuracy: 99.4%

50k → 300k apps/monthView case

Manufacturing NDA-safe excerpt

Mid-market manufacturer: ERP go-live in 14 weeks

A two-plant mid-market manufacturer phased a 6-module custom ERP rollout, replacing Tally + 4 spreadsheets. Soliq caught two procurement-fraud cases in the first 60 days.

Modules live: 6
Inventory accuracy: +22 pts
Time to close: −9 days

2 plants · 6 modulesView case

EdTech NDA-safe excerpt

Soliq

Personalised learning paths with Soliq

A national test-prep platform with 120k learners replaced static lesson plans with Soliq-AI-driven personalisation. Pass rate rose 11 points; support tickets fell 43%.

Engagement (sessions/week): +38%
Pass rate: +11 pts
Drop-off (week 6): −24 pts

120k learnersView case

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